SVS Marketing offers a full suite of contest management services ensuring that your contest is launched and fulfilled on time and in budget. Our services, as outlined below, range from concept to fulfillment and everything in between. SVS has also recently deployed a proprietary, web based, fulfillment tracking application which facilitates the winner selection process while offering real-time results tracking.
Concept Development: SVS will work to develop the right contest to meet your goals and objectives. Well executed contests can achieve many marketing objectives including lead generation, customer appreciation and increased sales.
Creative Services: Our SVS in-house creative team will develop the right theme graphics and copy to hit the mark with the target audience.
Web Development: Our team of web developers has the experience and the required disciplines to launch a contest site that will attract and inspire your audience to participate. Our template driven web application allows for quick launch of small to medium size programs while our custom application development will achieve any desired functionality and market size. SVS will also work with existing internal resources to launch on existing corporate servers.
Rules and Regulations: SVS will prepare all the required legal documentation to ensure compliance. Our services include Rules, Regulations and Declaration and Release generation along with Règie notification.
Fulfillment: Fulfillment is the last and often most overlooked item, however, it is arguably the most important. SVS has developed a proprietary, web based contest management system which facilitates the random selection, communication, tracking of the winners and the delivery of the prizing. Our system is designed for programs with unlimited data sets and from 1 to 100,000 winners. All high value prizing is shipped using insured reliable courier services.
Reporting and Data Management: A successful contest is only as valuable as the results produced and the proof is in the data. Our SVS IT professionals will ensure that the necessary reporting will be provided outlining the program successes. Data security is very important especially when it involves customer records and SVS guarantees the safe storage and delivery of all data sets.
Call Centre Support: SVS maintains a full service call centre which is capable of supporting any size program. Our systems accommodate skills based call routing, IVR (interactive voice response), email and fax contacts. Multiple languages are also supported. SVS works closely with our clients to develop the scripting and train the customer service agents to ensure an enjoyable customer experience.